Support / Technology

Technology & Innovation

Our Technology Investments

As technology continues to change the way we do business, we’ve made a significant investments, including our Business Agility Hub – home to an entire team dedicated to technology initiatives to serve you better

Our team of 80 subject matter experts and IT support help us develop and implement new systems and solutions that help you ship efficiently and stay competitive. Here are just a few of the things we’ve been working on:

  • Finance Enterprise Resource Planning (ERP) – Launched November 2020
  • TMT Fleet Maintenance – Launched November 2020
  • Transportation Management System (TMS)
  • Route optimization & scheduling solution for final mile deliveries

Whether you want to manage your shipment or give your e-commerce customers enhanced tracking, our team at the Business Agility Hub is working hard to create solutions that make transportation and logistics easier.

Shipping Tools & System Integration

No matter your shipping needs, our online system has the right tools to help you get the job done.

 

  • Extensive online track & trace capability
  • Delivery updates
  • Online quotes (shipping across Canada and shipping to the US)
  • Freight density calculator
  • Access to shipping documentation, invoices and Proofs of Delivery (PODs)

Get in touch with us today to see how we can help simplify your shipping.

Support

  • Check out our tutorials to learn how to create a shipment or pickup, request a quote, manage your shipments, or add users to your account.
  • We’re created forms and guides to help you navigate shipping requirements for Canada and US, transportation of dangerous goods, e-commerce/home deliveries, or Chain of Custody (COS).

EDI & API Integration

We also offer reliable shipping solutions that you can integrate with your systems for a seamless experience. EDI and API integration help you manage your shipments electronically in a cost-effective way. Our in-house developers and support team are here to help you every step of the way.