Tools/Guides

Guides

Please download the form and open it as a PDF on your device before completing and submitting.

Before you ship with us, please read our Terms & Conditions.

Shipping Terms & Conditions – LTL/Truckload
Shipping Terms & Conditions - Commerce Solutions 

 

2024 Holiday Schedule

2025 Holiday Schedule

EDI204 Mandatory Fields Requirements – Excel 

EDI204 Mandatory Fields Requirements – PDF

EDI211 Mandatory Fields Requirements – Excel

EDI211 Mandatory Fields Requirements – PDF 

Accessorial Charges - Domestic Shipments

Accessorial Charges - Cross-Border Shipments

Accessorial Charges – Definitions

Application Programming Interface (API) Services

Chain of Signature (COS) Guide: LTL/TL

Claims Policy – Dedicated

Claims Policy – LTL/TL Commerce Solutions

Commerce Solutions - Accessorial Charges

Commerce Solutions – Domestic Zone Matrix 

Commerce Solutions Tariff – AM Before Noon

Commerce Solutions Tariff – D9 AM

Commerce Solutions Tariff – Expedited Ground (EG)

Commerce Solutions Tariff – H1

Commerce Solutions Tariff – H2

Commerce Solutions Tariff – H3

Commerce Solutions Tariff – H4

Commerce Solutions Tariff – H5

Commerce Solutions Tariff – H6

Commerce Solutions Tariff – Urgent Letter

Commerce Solutions Tariff – Urgent Pac

Commerce Solutions Tariff – US Express

Commerce Solutions Tariff – US Ground 

Cross-Border Rules - LTL/TL 

Cubing Reference Guide

Domestic Master Tariff - LTL/TL

How to apply barcode stickers

How to Calculate Your Freight Cost

How to label & package your freight

How to Request a Pickup

How to Request a Quote

How to Ship Dangerous Goods

How to Ship from Canada to US

How to Ship from US to Canada

How to Track a Shipment

How to Ship With Us: Quick Tips

Points Guide – LTL/TL (Excel)

Points Guide – LTL/TL (PDF)

Points Lookup

Proof of Delivery & Additional Services Form  

Restricted Articles: Domestic Shipments

Restricted Articles: Transborder Shipments

Ship Guide for 3PL Customers

Transborder Services - Commodity Descriptions