Welcome to Our Customer Information Hub!
This page has all the resources, updates, and tools that you need to stay connected with us as we evolve to serve you better. We’ll share critical changes and timelines as we continue our evolution. We encourage you to check this page for regular updates. 

What you need to know
We continue our strategic investments in technology, processes, equipment, and people to serve you better.

A key element of this transformational journey is an EDI Upgrade to mandatory fields for 204 and 211 transaction sets, scheduled for November 16, 2022. Action required by August 1!

What you need to do
The technology that enables your automated communication with us is changing and we need your company to get ready.

  • Discover what’s changing by selecting a topic from the navigation menu.
  •  Share this page with people in your organization who should know about these changes.

Stay connected!

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Data Integration

EDI Upgrade: Action Required

We’ll update our EDI system by implementing mandatory fields for 204 and 211 transactions on November 16, 2022. Talk to your IT department to ensure they are aware of and ready for this change. Send us a test after you update your EDI transaction sets to the new specs for mandatory fields, This should be completed by August 16, 2022 to ensure continuity of service and avoid shipment delays.


The transition to mandatory fields for 204 and 211 transactions will help:

  • Streamline your EDI transactions
  • Elevate your data interchange to an industry standard
  • Manage your shipments consistently and more timely
  • Ensure more frequent updates

What you need to do by August 16, 2022
If you’re not the EDI Technical contact, please engage your IT Team immediately to ensure the testing deadline is met.

To prepare for this change, you need to:

  • Get a copy of our updated mandatory specs for EDI204 and EDI211.
  • Complete an EDI204 and EDI211 test to ensure the data is correct and there are no issues so your file can be auto-accepted.
  • Once you’ve completed your test, please send a copy of your file to API_EDI_Testing@dayross.com.


  • During this transformation, EDI endpoint & transmission process, as well as existing registration process remain the same.
  • Auto-Accept will be turned on for your account only if mandatory fields are properly completed.

Please refer to the Guides page for a copy of the EDI 204 & EDI 211 updated specs.


New APIs: Action Required

Another change that our team is working on is the implementation of new APIs scheduled for November 16, 2022. To ensure a seamless transition, you should make the switch to the new APIs by October 16, 2022.



The new APIs will offer a new service and additional capabilities:

  • Get Invoice
  • Cancel and modify shipments
  • Provide commodity and DG details when creating an order

What you need to do

To prepare for this change after you’ve received the new API call specs from our team, you will need to:

  • Engage your IT department to ensure they are available for the upgrade.
  • Update to the new API specs.
  • Migrate to REST (vs. SOAP) to align with our new TruckMate APIs in terms of syntax and functionality.


  • During this transformation, existing API registration process and authentication credentials will remain the same.
  •  Connection endpoint at Day & Ross (URL, IP Address, Port details) will change.