Support / Service Updates

Service Updates

Weather Alert & Service Update - February 25, 2020 @ 1:10 PM EST

Due to impending weather conditions, we anticipate potential service delays for the following: 

Ontario – Thursday February 27th, 2020 
Quebec - Thursday February 27th, 2020
Maritimes – Late Afternoon Thursday February 27th, 2020 and Friday February 28th, 2020


US Service Advisory - Freezable Shipments

We are currently experiencing delays on freezable shipments scheduled for pickup or delivery in the following areas 

Green Bay , WI
Grayling, MI
Rock Rapids, IA
Janesville, WI
LaCrosse, WI
Milwaukee, WI
Iron Mountain, MI

We apologize in advance for any potential disruptions.

2020 Spring Weight Restrictions - Quebec

Please note that spring weight restrictions for Quebec come into effect as per below:
Zone 1: March 9 (00:01) to May 8 (23:59) 
Zone 2: March 16 (00:01) to May 15 (23:59)
Zone 3: March 23 (00:01) to May 22 (23:59)

The above dates are dependent upon weather conditions and are subject to change.

For more information, please call the Customer Care Centre (CCC) at: 

LTL/TL: 1-866-329-7677
Commerce Solutions: 1-877-726-3329