Tools / Guides


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2023 Holiday Schedule (LTL/TL & Commerce Solutions)

2023 Holiday Schedule (Protect from Freeze) 

2024 Holiday Schedule

EDI204 Mandatory Fields Requirements – Excel 

EDI204 Mandatory Fields Requirements – PDF

EDI211 Mandatory Fields Requirements – Excel

EDI211 Mandatory Fields Requirements – PDF 

Accessorial Charges - Domestic Shipments

Accessorial Charges - Transborder Shipments

Accessorial Charges – Definitions

Application Programming Interface (API) Services

Chain of Signature (COS) Guide: LTL/TL

Claims Policy – Dedicated

Claims Policy – LTL/TL Commerce Solutions

Commerce Solutions - Accessorial Charges

Commerce Solutions – Domestic Zone Matrix

Commerce Solutions - Terms & Conditions

Commerce Solutions Tariff – AM Before Noon

Commerce Solutions Tariff – D9 AM

Commerce Solutions Tariff – Expedited Ground (EG)

Commerce Solutions Tariff – H1

Commerce Solutions Tariff – H2

Commerce Solutions Tariff – H3

Commerce Solutions Tariff – H4

Commerce Solutions Tariff – H5

Commerce Solutions Tariff – H6

Commerce Solutions Tariff – Urgent Letter

Commerce Solutions Tariff – Urgent Pac

Commerce Solutions Tariff – US Express

Commerce Solutions Tariff – US Ground

Commerce Solutions Transit Times - Expedited Ground (EG)

Commerce Solutions Transit Times - Homeway 

Cross-Border Rules - LTL/TL 

Cubing Reference Guide

Domestic Master Tariff - LTL/TL

How to apply barcode stickers

How to Calculate Your Freight Cost

How to label & package your freight

How to Request a Pickup

How to Request a Quote

How to Ship Dangerous Goods

How to Ship from Canada to US

How to Ship from US to Canada

How to Track a Shipment

How to Ship With Us: Quick Tips

Points Guide – LTL/TL (Freight) - Excel

Points Guide – LTL/TL (Freight) - PDF

Points Lookup

Proof of Delivery & Additional Services Form  

Restricted Articles: Domestic Shipments

Restricted Articles: Transborder Shipments

Ship Guide for 3PL Customers

Transborder Services - Commodity Descriptions

Transit Time Schedule - LTL/TL