When it comes to freight, not everything can move the same way. Some products require special handling, some need extra approvals, and some are simply not accepted into our network at all. 

Since it is the responsibility of the shipper to ensure their shipment complies with regulatory standards and Day & Ross requirements, understanding the restrictions ahead of time can help you avoid unnecessary delays and costs.

Why Shipping Restrictions Matter

Shipping restrictions exist to manage risk, safety, and compliance for everyone. Some products are tightly regulated or require special documentation and handling. Others are more likely to be damaged due to improper packaging or a lack of understanding that they are shipped At Shipper's Risk. When restricted or prohibited items are shipped without proper approval, it can lead to delays, refused shipments, safety issues, customs problems or costly claims.

At Day & Ross, our shipping guidelines and shipping procedures are designed to keep people safe, protect freight, and ensure we stay compliant with regulations. Before you book, it’s important to read our terms and conditions and understand how we classify shipments.

Restricted articles are items that may be accepted, but only after review and approval from our operations, security, compliance, legal or risk management teams. These shipments usually carry higher risk because of their value, fragility, size, special handling needs or regulatory requirements.

In many cases, some of these shipments move At Shipper’s Risk, meaning the sender assumes responsibility due to the increased chance of damage. If you’re planning any of these shipments, contact Day & Ross before you request a quote or book a shipment. A quick check helps confirm whether we can move it – and under what conditions.

Prohibited articles are items that Day & Ross does not ship at all. These are excluded because of legal, safety, security or risk concerns – and in some cases, because similar items have caused major claims in transportation networks in the past.Even though items may be valuable, sentimental or time-sensitive, they are simply not suitable for movement through a general freight network.

Whether you ship within Canada or to/from the US,manyof the same restrictions apply. There areadded considerations when you are importing or exporting between countries: some items that may fall under restricted for domestic freight could be classified as prohibited for international freight.

For our list of domestic and cross border shipping restrictions, visit dayross.com/restricted.

The Bill of Lading (BOL) and Why the Fine Print Matters

The Bill of Lading (BOL) is a legal document that outlines what you are shipping and the terms of carriage. While it’s tempting to skim past the details, what’s on the BOL really matters. Accurately describing your shipment helps avoid disputes, delays and unexpected limitations if something goes wrong in transit.

Before you ship

If you’re unsure whether your freight is restricted, high-value, unusual or sensitive, the safest step is to ask first. Understanding what you need to know before you ship with us – and following our shipping guidelines and shipping procedures – helps protect your shipment and keeps things moving smoothly.

Shipping smart starts with knowing the rules. When in doubt, reach outto your Day & Ross representative and always read our terms and conditions before booking. A little upfront planning helps protect your freight, keeps everyone compliant, and ensures your shipment moves smoothly from pickup to delivery.