1. Can I use Create a Shipment for pickup request from the U.S. to Canada?
No, you cannot. The Create a Shipment feature is available only for domestic or Southbound shipments. Please contact our Customer Care Centre (CCC) at 1.866.329.7677 for Northbound shipments.
Welcome to this Day & Ross-operated website!
We have designed our websites to be useful, informative and fun. We hope we have succeeded — and we hope you will let us know how we can make them even better.
All we ask in return is that you abide by the Terms and Conditions that follow. Please read them carefully, because by using our websites you agree to them. If you do not agree to them, please do not use our websites.
Customer Experience Statement
Our goal is to offer each customer a memorable experience consistently delivered through any interaction. We will achieve that by being: