Dedicated Customer Service
Day & Ross has a dedicated group of professionals whose role is to assist our 3PL customers. Staffed until 8:30 PM AST Mon to Fri, our team has the qualifications and expertise to answer any questions that you may have regarding shipping requirements, load tender, track & trace, or billing.
All 3PL customers who wish to arrange a pickup with Day & Ross must contact the Day & Ross 3PL Team who will assist them with the following:
- Receiving the load contract/pickup request. Processing applicable paperwork. Integrating it into PARS or PAPS process.
- Arranging the pickup
- Pickup email notification
- Shipment audit
How to Contact the Day & Ross 3PL Team
- Email: firstname.lastname@example.org
- Tel. 1.866.329.7677 - Select language preference, Option 1 for Pickup, Option 3 for 3PL Pickups.
For more information, please click here. [LINK TO PDF]