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July 6, 2015
Dedicated Customer Service Day & Ross has a dedicated group of professionals whose role is to assist our 3PL customers. Staffed until 8:30 PM AST Mon to Fri, our team has the qualifications and
July 2, 2015
When tracking your shipment, please enter the three letters followed by just the first 7 digits of your PRO number (i.e.: your PRO #TOR12345678, enter only TOR1234567).
July 9, 2015
Helping Customers Build Sustainable Supply Chains We are pleased to announce that, further to our SmartWay submission for the 2014 reporting year, National Resources Canada (NRCan) has renewed our
April 1, 2015
The Proof of Delivery (POD) and Additional Services Form (ASF) Are Legal Documents! You must make a note of any damages or shortages/ overages on the POD or the ASF and have the delivery driver sign
March 30, 2015
What Is Appointment Freight? Appointment Freight occurs when the customer requests, via the Bill of Lading (BOL) or other means, to establish a time and date specific Appointment, or Call and Notify
March 16, 2015
Consistent and Accurate Invoicing for All Customers The enhanced invoicing process ensures accurate and timely capture of all charges related to your freight. Effective April 27, 2015, the newly


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