Back to top

Service Updates

Service Updates

Service Updates

Hurricane Florence Embargo – U.S. Shipments  (September 17, 2018)

Please note that we may experience delays on U.S. shipments due to Hurricane Florence. The following U.S. terminals are being impacted:

  • LUM (Lumberton), North Carolina – closed.
  • WSN (Wilson), North Carolina – limited operations, running west areas only. See embargoed ZIP codes.
  • COL (Columbia), South Carolina - running all areas excluding the current embargoed ZIP codes.
  • SAV (Yemassee), South Carolina - running all areas excluding embargoed Charleston ZIP codes.

All other terminals in the Midatlantic region are fully operational

Please click here to determine if a specific ZIP code is under embargo.

We apologize for the inconvenience, and thank you in advance for your patience and understanding.

For more information, please call our Customer Care Centre (CCC) at 1.866.329.7677.

***

U.S. Service Advisory

At times, service in the U.S. may be disrupted due to unavoidable circumstances such as inclement weather, national disasters, or scheduled special events which impact the operations of our strategic partner R+L Carriers.

For accurate and up-to-date information on areas that may currently be affected, please refer to the R+L Carriers Embargo Map where you can enter the ZIP code to verify whether a specific location is currently under any type of embargo. Thank you in advance for your support.

For more information, please call our Customer Care Centre (CCC) at 1.866.329.7677.

***

Major Delays for Freight Destined to Churchill, MB

Please be advised that, due to severe flooding in Churchill, MB, that occurred in July 2017, the Hudson Bay Railway line between Gillam and Churchill continues to be closed.

Currently, the only connectivity to Churchill is by air; therefore, shipments will be delayed and additional charges may apply. Priority will be given to critical shipments, including groceries and medical supplies.

Day & Ross Freight will continue to make every effort to accommodate freight.

Prior to shipping any freight destined to Churchill, MB, please contact Customer Care at 1.866.329.7677 or your dedicated Day & Ross sales professional.

Thank you.

 

The page you are accessing is only available from a desktop or a tablet.
The page you are accessing is only available from a desktop.